At Tradies Bookkeeping, we’re not just number crunchers – we’re a support crew for tradies and small business owners who want more clarity, less stress, and a business that runs smoothly. And what keeps us consistent? It’s our core values.
These core values behind Tradies Bookkeeping shape everything we do – from responding to calls and emails within 24 hours to BAS lodgements. They’re not just fluff on a website. They’re how we work, every day.
📊 What Our Clients Told Us
We asked our clients for honest feedback – what’s working, what’s not, and what we could do better. Here’s what they said:
✔️ 100% of respondents were “very satisfied” with our services.
No one chose “satisfied,” “neutral,” or anything below that. Every single response was top of the scale.
✔️ 100% said no improvements were needed.
We asked what we could do better – on accuracy, communication, timeliness, understanding of their industry, and our software and tools. Every single client selected “No improvements needed.”
✔️ 92% said they’d happily refer us to others.
One person hadn’t worked with us long enough to say, and no one said they wouldn’t recommend us.
And the written feedback? Here’s just a sample:
“No, I am super happy. Thank you!!”
“Love working with Tradies Bookkeeping!!”
“We really appreciate how reactive you are, and I always feel we’re on top of our priorities.”
“Bettina, you are AMAZING! We wouldn’t have the clarity and intel into our financial position without your support.”
💡 So Why Are These Results So Strong?
It comes back to our core values:
🔎 We’re All About the Details
Bookkeeping isn’t just ticking boxes. We look closely, catch issues early, and help prevent costly mistakes before they happen.
⏰ We’re Early, Not Just on Time
We don’t cut it close. Whether it’s your BAS, payroll, or monthly reports, we aim to deliver early so you’re never left chasing.
📞 We’re Easy to Reach and Quick to Respond
Clients often tell us how much they value our responsiveness. If you’ve ever waited days for your bookkeeper to reply, you’ll know why this one matters.
✅ We get things sorted before you ask
We’re proactive. If something doesn’t look right in Xero or we see a smarter way to do something, we’ll flag it. No waiting. No chasing. We’re already onto it.
🆘 We’re here to help, not judge
We’ve helped businesses who were years behind on their books. No shame, no lectures – just help. Like the painting company referred to us after their previous bookkeeper walked away. They hadn’t touched their books in years. We stepped in and got them back on track.
We were recently referred a painting company who hadn’t done their books in years. Their previous bookkeeper had to step away because they couldn’t get the information they needed. But we didn’t walk away. We stepped in and helped them catch up to give them more control and clarity That’s what “help, not judge” looks like in real life.“
Bookkeeping That Matches Your Work Ethic 🛠️
If you’re a tradie, subcontractor, or small business owner using Xero, we get it. You work hard, and so do we. Clean, accurate, on-time books – without the BS or stress.
That’s what our values deliver.
Our team knows the trades, we know small business, and we know how to keep your books clean, current, and compliant.
Want to Work With a Bookkeeper Who Has Your Back? 🤝
Let’s have a chat—no pressure, no judgement. Just practical, reliable support that fits your business.
Call Bettina on 0424 467 921 or email bettina@tradiesbookkeeping.com.au today.