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👷‍♂️💪 Aussie Tradies, Here’s How to Build Solid Client Relationships! 💬

Want clients who keep coming back and sending more business your way? Here’s the go-to strategy to keep ‘em happy and make your life easier! 👇

1️⃣ Clear and Honest Communication – Be upfront and keep clients in the loop about time, costs, and any changes. Nobody likes a surprise bill! 📅💲

2️⃣ Deliver Top-Notch Quality – Every detail counts. When you leave, make sure the job’s done right. Quality work = quality referrals, simple as that! 💯🔨

3️⃣ Personal Touch – A quick follow-up text shows you care about more than just the job. Small gestures make a big impact and help you stand out! 💬👍

4️⃣ Respect Their Space – Keep the site tidy, and they’ll remember you for it. A clean workspace = happy clients and a great rep. 🧹✨

5️⃣ Stay on Top of Your Bookkeeping – Accurate, timely invoices make a difference. Being organised with your finances not only keeps clients informed but also makes it easier for you to track your profits and manage taxes at the end of the year! 📒💰

6️⃣ Be Reliable & Punctual – Show up when you say you will. Punctuality builds trust, and trust brings repeat business. 🚗⏱️

Happy clients mean repeat biz and more referrals! 👌 Make your reputation work for you!

P.S.  Need to talk with someone about improving your customer experience?  Feel free to reach out on 0424 467 921 or bettina@tradiesbookkeeping.com.au